Inbound Client Care
Inbound Client Care 2018-01-22T03:42:22+00:00

When it comes to business, upholding an effective connection with your current and potential clients is very important.

Customers want to feel welcome and at home with a business, that is why always having an open customer service support line is necessary. Our PCI compliant support center professionals hold significant expertise in inbound call management, answering service calls & guaranteeing customer satisfaction. We will always respond to your clients, customers or prospects in a timely, polite and professional manner, displaying a strong knowledge of your products and services. We will not only address your customer’s questions and concerns; they will also help nurture your business-customer relationship. With our advanced tools and services handled by committed customer service and support center staff, you can be there for your valued customers round the clock. PERFORMATEL provides a range of very affordable inbound call centre services for a vast array of industries and projects.

Inbound Client Care

Some of the inbound and blended services we offer:

  • Customer Care Services

  • Order Management

  • Sales Management

  • Retail Support

  • Insurance

  • Manufacturing

  • Banking and Financial Services

  • Telecommunications

  • Disaster Recovery

  • Inbound Sales and Win Back
  • Marketing Promotion Response

  • Click to Call Support

  • Reservations

  • Dispatch

  • Customer Loyalty

  • Overflow Support

  • Help Desk

  • New Customer Acquisition

MULTI-CHANNEL

Today’s fast-changing technology continues to transform the face of contact centers. Multiple channels allows businesses to provide quality customer service through various mediums acting in concert such as phone, email, chat and social support making sure that every interaction and transaction with your customer is properly handled and produces positive results across all verticals. PERFORMATEL can offer these service channels as a package or individually.

Inbound - Multi-channel

Contact us if you’re looking to outsource your complete or partial client care needs and are eager to learn more about our process for providing excellence in total CX at affordable rates.

GOING ABOVE & BEYOND THE CALL