When it comes to business, upholding an effective connection with your current and potential clients is very important.
Customers want to feel welcome and at home with a business, that is why always having an open customer service support line is necessary. Our PCI compliant support center professionals hold significant expertise in inbound call management, answering service calls & guaranteeing customer satisfaction. We will always respond to your clients, customers or prospects in a timely, polite and professional manner, displaying a strong knowledge of your products and services. We will not only address your customer’s questions and concerns; they will also help nurture your business-customer relationship. With our advanced tools and services handled by committed customer service and support center staff, you can be there for your valued customers round the clock. PERFORMATEL provides a range of very affordable inbound call centre services for a vast array of industries and projects.
Some of the inbound and blended services we offer:
Customer Care Services
Banking and Financial Services
- Inbound Sales and Win Back
Marketing Promotion Response
Click to Call Support
New Customer Acquisition
Today’s fast-changing technology continues to transform the face of contact centers. Multiple channels allows businesses to provide quality customer service through various mediums acting in concert such as phone, email, chat and social support making sure that every interaction and transaction with your customer is properly handled and produces positive results across all verticals. PERFORMATEL can offer these service channels as a package or individually.