Outbound Support
Outbound Support 2018-01-22T03:47:26+00:00

PERFORMATEL handles multiple outbound call center projects each tailored to meet the unique and dynamic needs of the individual client.

Outbound calls offer a great opportunity to connect with new and existing customers, evaluate a recent customer experience, remind customers that a payment is due, cross-sell and/or upsell your product or service, customer retention services or as a follow-up to ensure customer satisfaction.

Our proven outbound call center service platform is designed to enhance your customer experience and offer a proactive way for you to engage with existing and prospective customers to build brand loyalty. You will benefit from our professionally trained and motivated team and our depth of resources which can be customized to meet your specific project goals and requirements.

Some of the outbound and blended services we offer:

  • Customer Care Services

  • Order Management

  • Sales Management

  • Retail Support

  • Customer Loyalty

  • Outbound Sales and Win Back

  • After Sales Calls

  • Insurance

  • Banking and Financial Services

  • Telecommunications

  • Reservations

  • Dispatch

  • Help Desk

  • Market Research

  • Disaster Recovery

  • Manufacturing

PERFORMATELS’ outbound services will help you grow your business, decrease costs and create a positive lasting impression with your customers. We look forward to developing solutions that will exceed your goals.

GOING ABOVE & BEYOND THE CALL